Frequently Asked Questions

Everything you need to know about your Puphood fashion experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your materials sustainably sourced?

At Puphood, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.